BTAM provides 24/7 support for the AODB.

AODB handles the following operations.

  • Seasonal schedules and long term data used for strategic and tactical planning
  • Short-term data view to help you plan your resources and roster staff
  • Real-time data view to track all movements and distribute information to other airport systems
  • Historical data to inform the planning process

Flight Information Display System (FIDS)

AirportVision provides accurate information for smoother journeys through airports.

  • Directory information (terminal, desk, gate and carousel numbers)
  • Check-in and boarding alerts
  • Identification and signage (airline logos with check-in and boarding information)
  • Flight and transit information display system – highly reliable application displaying relevant and timely information where needed. This can include check-in areas, security, and all operational centres
  • Hotel flight information displays – reach travellers with up-to-date flight information displayed in near-by hotel lobbies or in guest rooms.

Baggage Reconciliation System (BRS)

BTAM’s implementation of SITA Baggage Management has significantly reduce mishandled baggage and, as a result, decrease costs, improve on-time departures, enhance security and improve passenger satisfaction.

BTAM solutions are supported 24/7 by BTAM and SITA Global Services, our team of highly skilled technicians and customer service experts. Based at the airports supported by state-of-the-art operational and monitoring systems, their role is to ensure our Airport systems run with enhanced operational reliability and efficiency.

SITA Baggage Management helps to ensure the fastest and most efficient throughput of bags – from flight to flight, airline to airline, and airport to airport.

Benefits include:

  • Comprehensive baggage reconciliation, baggage tracking and baggage tracing solution used by over 450 airline customers and 100 airport customers
  • Reuniting of baggage with owner typically in under 48 hours
  • Reduced departure delays due to offloading baggage
  • Flexible integration with local and remote airline and airport systems
  • Seamless wide area network (WAN)
  • Secure wireless local area network (WLAN) and infrastructure provision
  • Best-practice baggage management (AAA compliant)
  • Industry-standard IATA clearing house billing

Common Use Terminal Equipment (CUTE)

Enabling secure access between the world’s major airports, airline host systems and common, airport services

CUTE : Common User Terminal Equipment

BTAM meets the support needs simply and cost-effectively with CUTE. Built on SITA’s AirportConnectNet, a community IP Network that inter-connects many of the world’s airports, these services provide legacy over IP and generic IP access between airports, airline hosts and airport services, including support for airport services such as CUTE, Bag Message and Bag Manager.

CUTE supports airline protocols encapsulated in IP. Other key benefits include:

  • Application performance is maximized for business-critical applications
  • Cost-effective support for legacy systems
  • Continued legacy support during migration
  • Reliable network service
  • Sustainable legacy service where required
  • Airport devices are supported by BTAM 24×7

Resource Management System (RMS)

AirportResource Manager makes capacity planning, staff and asset management easy and cost efficient.

  • Mobile resources – work out the best rosters and tasks for individuals
  • Fixed airport assets – gates, aircraft parking stands, check-in counters and baggage resources
  • Secondary resources – immigration desks, security checkpoints, baggage trolleys and other resources that depend on passenger flow

Visual Guidance Docking System (VGDS)

APIS++ Delivers Outstandingly Precise, Safe, and Reliable Aircraft Guidance

BTAM Provides support for the latest APIS++ system at the HAJJ Terminal, ensuring the Aircraft is parked both quickly and safely

APIS++ is the latest version of the successful APIS-concept introduced in 1992. APIS++ builds on the reliability and ease of use of the previous APIS++ system, of which nearly 500 units are in operation around the world.

Payphone System (PS)

BTAM payphone systems provide turnkey communications solutions for its customers using the most advanced systems available on the market. Being able to either use your existing or provide a comprehensive structured cabling service to support all of your data and voice network needs.

One call, one company to implement and install your communication project. We are responsive, connected with our customers and deliver quality, efficient results from start to finish.

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